Your privacy is our priority. Learn how we handle your data with care and transparency.
Last Updated: May 13, 2026
At Sapphire Softech Solutions LLC (DBA Computeroids), we believe you have the right to secure and control your personal information. This belief forms the foundation of our Privacy Policy.
We will always be transparent with you about why and how we collect data. We will never sell your personal data to any third party. Our main goal in collecting information is to provide you with the high-quality software and services you expect from us.
This Privacy Policy applies to Computeroids website and all its products. It explains how we collect, use, share, and protect your information, as well as the choices available to you regarding access, use, and modification of your data.
If you have any recommendations or queries, feel free to contact us at support@computeroids.com
We collect information to provide and improve our products and services. This includes:
Automatically collected technical data, such as:
General Note: If you purchase our software, we may store a unique machine ID from your PC for licensing purposes only. It does not contain personal data.
When you visit our website or use our products/services, some data is collected automatically or when you provide it:
This data is used for:
We do not use non-anonymized data to draw personal conclusions about you.
If you register for trials, downloads, product registration, or request pricing/support, we may collect: Name, company, email, phone, number of licenses, account credentials, and inquiry details.
For purchases, subscriptions, and license management, we may process:
Data is shared with third parties only when necessary for payment, order fulfilment, or legal compliance. Service providers may use it solely for contractual obligations — never for other purposes.
We require current and valid billing/contact details to process your order and issue invoices.
Legal basis: Fulfilment of contractual obligations, pre-contractual steps, and legal compliance.
Some products/services may require creating a Computeroids account. Registration is optional but allows:
We use your email address as login credentials. Data provided during account creation is processed based on your consent.
We use encryption, technical, and organizational safeguards to protect your data. Payment is handled only by PCI-DSS–compliant providers.
Depending on law (GDPR, CCPA), you may:
Requests: support@computeroids.com
We do not knowingly collect data from children under 16. If detected, we delete it promptly.
Your data may be transferred to servers outside your country. Safeguards are in place to ensure adequate protection.
We keep data only as long as necessary for services, legal, or security purposes. Afterwards, it is securely deleted.
We may update this Privacy Policy periodically. Updates will be posted here with a revised “Last Updated” date.
Computeroids
123 East, 9th Ste, # 323, Upland
CA, 91786
Email: support@computeroids.com
Website: www.computeroids.com
Our servers automatically store information about use of products and services under log data information. This may include information about user's operating system, browser, Internet Protocol (IP) address, web page used, using which the request is sent to our server, URL of the visited page, search term, product page along with how long user has been on that page. For this and to analyse data Google Analytics is used, to know about Google's privacy policy visit: https://policies.google.com/privacy.
Omission #1: We do share with website interaction with Google analytics for analysis purpose.
We may use third party services to manage and offer our services. For this, certain personal data may be shared with them so that services can be executed on our behalf, like to make a product purchase, process payments, deliver updates, send communications based on marketing trends, research and analysis and provide cloud computing environment. The third parties with whom information is shared, agree upon not sharing your personal details or using it for any other purposes. Amazon Web Services is used for cloud-based product, as it offers strict security and privacy features, including ISO and SOC certificates. For more information on how the service works visit: https://aws.amazon.com/compliance/.
Omission #2: Information shared with third party companies, is not used anywhere else besides, our business.
All collected information from the user including personal data is considered as an asset. Hence, if at any given point of time we are acquired because of merger, or any other reason your information will be showed or shared with the third-party acquirer in connection with the transaction. You will be informed for the change of ownership via email/ prior notice will be given and choice you may have about sharing of personal data.
Omission #3: If there is a merger or someone buys our company then your data will be shared with that someone else.
We reserve the right to use or disclose any information we collect without notice or consent as required to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfil your requests; or to cooperate in any legal investigation. In certain situations, we may show your personal data to public authorities with a legal request to enhance national security and law enforcement.
Omission #4: If any legal agency or government asks to share your information we will be compelled to share.
If you specifically mention to share your personal data with third-party sites or platforms, like social networking sites, we may do so. Likewise, when a profile, content, or other details are posted, that includes your personal data, you agree on using these details publicly. Also, you should be conscious of the fact that any information shared in these areas may be read, gathered, or used by others who have access to them. You will be listed on our publicly open blog/website. In addition to other recommendations, this we will display testimonials received from pleased customers on our website. With your permission we may display your testimonial along with your name. However, if you wish to change, delete your testimonial, you can contact us at support@computeroids.com
Omission #5: Information you choose to post publicly (like on blogs) can be seen and used by others.
The General Data Protection Regulation EU-U.S. Data Privacy Framework (DPF), effective July, 2023. DFP mandates that personal data should only be process under a legal binding. The legal binding may differ depending on the country or jurisdiction. Compliance is enforced by the U.S. Federal Trade Commission (FTC). A separate UK extension allows for seamless data transfers between the UK and the U.S
We use these legalities for processing data subject to the DPF.
Your personal data will be used in accordance with the agreement we have. To explain let’s take an example: to purchased, register and maintain your account we will make sure that the product functions in a secure way and responds to your requests.
Your personal data may be used for our sincere interests. For example, we trust our legal interests to analyse and improve our products, content on the website, to send you information about product update or information related to products or use of your information for legal purpose, administrative and fraud detection.
Your personal data may be used to follow legal requirements, as explained in omission 4, above.
At certain occasions we may seek your consent to perform certain action using your personal data. When doing so we will be transparent about sharing your details so that you are aware of what you are agreeing to.
To receive email, newsletter, or other communications from us you can sign up. But once you communicate with us by downloading a product or by visiting our website you may be added to the mailing list. However, if you want to stop receiving any information from us you can use the “Unsubscribe” link sent in the mails, or you can contact us at support@computeroids.com
You may opt out of sample collection in certain Computeroids products by using the steps mentioned below. These samples are collected to analysis malware infected files detected on your machine.
We take all necessary security measures to protect your personal data from unauthorized access, use and leak. However, there is no fully secure method to store or send data over Internet, therefore, we cannot guarantee complete security of your personal data.
We do all that is necessary to secure your data.
We may keep your personal data as needed to carry out the purpose for which it was collected. Your personal data may be used to fulfil our business needs, legal duties, protection of assets, and implement our agreements. These needs may vary depending on the product or service.
We keep your personal data only to support our product and for the reason it is collected
To know what all data we may have about you, contact us by sending email to support@computeroids.com. Besides, if you want to delete the information you can contact us at support@computeroids.com we will respond to you in a realistic timeframe and will delete your personal data. However, some information may be kept in backup copies for our record or as needed by the law. We may keep your information for as long as you use the services or your account is active, to deal with legal responsibilities and to resolve arguments and apply our agreements.
In Simple Words: Subjected to law we will delete or alter your information if asked.
We do not collect any personal data knowingly about children under thirteen. Our services are not designed for children under eighteen. However, we learn that any personal data of an adolescent is collected we will delete all such information from our files ASAP. But this information may still be in our record as backup copies or as otherwise required by the law.
We do not collect children information intentionally, and if collected accidently we do delete it.
We would like your permission to use your data for the following purposes:
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Computeroids Driver Updater is an independent third-party utility software developed and offered by Computeroids, owned by Sapphire Softech Solutions LLC. Computeroids is not affiliated/endorsed/officially connected to any hardware manufacturer, printer brand, or original equipment manufacturer (OEM). Our software is designed to scan system and update outdated, missing, or incompatible drivers including Hardware, Display, Sound, USB, Printers, Network Drivers & etc.
Trademark Notice: Microsoft and Windows are trademarks owned by Microsoft Corporation. Computeroids or Sapphire Softech Solutions is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Microsoft or Windows in any manner. Mac and OSX are trademarks owned by Apple Inc. all across the US and other countries. Other trademarks also belong to their respective owners.
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