Reviewed: 29 July 2026
Company: Sapphire Softech Solutions LLC (DBA "Computeroids")
Website: https://computeroids.com
Contact: support@computeroids.com | +1-888-357-5222
This Cookie Policy explains how Sapphire Softech Solutions LLC ("Computeroids," "we," "us," or "our") uses cookies, web beacons, pixels, local storage, and similar tracking technologies when you visit our website at https://computeroids.com (the "Site"). It explains what these technologies are, why we use them, your rights to control their use, and the choices available to you.
This policy should be read together with our Privacy Policy.
Data Controller: Sapphire Softech Solutions LLC
Contact: support@computeroids.com
Phone: +1-888-357-5222
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, enhance user experience, and provide information to website owners.
We also use other technologies that function similarly to cookies, including:
We categorize cookies and similar technologies as follows:
These cookies are essential for the Site to function properly and cannot be disabled in our systems. They are usually set in response to actions you take that constitute a request for services, such as logging in, filling in forms, setting your privacy preferences, or making payments. You can configure your browser to block these cookies, but some parts of the Site may cease to function properly.
Legal basis: Legitimate interest (Article 6(1)(f) GDPR) — necessary for the operation of the Site.
These cookies enable enhanced functionality and personalisation, such as remembering your region preferences (UK/US), wishlist items, and providing live chat support. They may be set by us or by third-party service providers whose services we have integrated into our Site.
Legal basis: Consent (Article 6(1)(a) GDPR) — we require your prior consent before placing these cookies.
These cookies collect aggregated, anonymised information about how visitors use our Site, including which pages are visited most often, how users navigate between pages, and whether users encounter errors. This helps us measure and improve the performance of our Site.
Legal basis: Consent (Article 6(1)(a) GDPR) — we require your prior consent before placing these cookies.
These cookies are used to deliver advertisements that are relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They may be placed by us or by our advertising partners (including Google and Microsoft) with your permission.
Legal basis: Consent (Article 6(1)(a) GDPR) — we require your prior consent before placing these cookies.
The following tables list the cookies and similar technologies that may be set when you visit our Site.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| ci_session | Computeroids | Maintains your session state across page requests | 2 hours | First-party |
| cookie_policy | Computeroids | Records your cookie consent acceptance preference | 1 year | First-party |
| cookiefirst-consent | CookieFirst | Stores your cookie consent preferences | 1 year | First-party |
| cookiefirst-consent (localStorage) | CookieFirst | Stores your cookie consent preferences (local storage) | Persistent | First-party |
| cookiefirst-id (localStorage) | CookieFirst | Unique identifier to recognise returning visitors for consent | Persistent | First-party |
| __stripe_mid | Stripe Inc. | Fraud prevention and payment session management | 1 year | Third-party |
| __stripe_sid | Stripe Inc. | Stripe session identifier for payment processing | 30 minutes | Third-party |
| m | Stripe Inc. | Fraud prevention for payment transactions | 2 years | Third-party |
| nsr | Stripe Inc. | Payment session management | Session | Third-party |
| _GRECAPTCHA | Google LLC | reCAPTCHA anti-bot and spam protection | 180 days | Third-party |
| rc::a (localStorage) | Google LLC | reCAPTCHA anti-bot and spam protection | Persistent | Third-party |
| rc::b | Google LLC | reCAPTCHA anti-bot and spam protection | Session | Third-party |
| rc::c | Google LLC | reCAPTCHA anti-bot and spam protection | Session | Third-party |
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| isUK | Computeroids | Stores your country/region preference (UK or non-UK) for content and pricing localisation | 1 day | First-party |
| cCode | Computeroids | Stores your detected country code | 1 day | First-party |
| whishlist | Computeroids | Stores product IDs added to your wishlist | 30 days | First-party |
| slug_log | Computeroids | Stores your browsing history on our Site to improve navigation | 30 days | First-party |
| _zendesk_session | Zendesk Inc. | Manages your live chat session with our support team | Session | Third-party |
| _zendesk_cookie | Zendesk Inc. | Stores your Zendesk widget preferences | 1 year | Third-party |
| ZD-suid | Zendesk Inc. | Unique identifier for Zendesk chat | Session | Third-party |
| ZD-store (localStorage) | Zendesk Inc. | Stores chat widget state | Persistent | Third-party |
| _trustpilot | Trustpilot A/S | Manages Trustpilot review widget authentication | 1 year | Third-party |
| tp (localStorage) | Trustpilot A/S | Stores Trustpilot invite tracking data | Persistent | Third-party |
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google LLC | Distinguishes unique users for Google Analytics reporting | 2 years | Third-party |
| _ga_G-14Z15S461Z | Google LLC | GA4 session persistence for analytics reporting | 2 years | Third-party |
| _gid | Google LLC | Distinguishes unique users for Google Analytics | 24 hours | Third-party |
| _gat | Google LLC | Rate-limits Google Analytics requests | 1 minute | Third-party |
| _gcl_au | Google LLC | Google Ads conversion tracking and analytics attribution | 3 months | Third-party |
| _clsk | Microsoft Corp. (Clarity) | Connects multiple page views into a single Clarity session recording | 1 day | Third-party |
| _clck | Microsoft Corp. (Clarity) | Stores Clarity user ID and preferences | 1 year | Third-party |
| CLID | Microsoft Corp. (Clarity) | Microsoft Clarity visitor identifier | 1 year | Third-party |
| Analytics (server-side) | Computeroids | Internal page view tracking via AJAX (aggregated data stored on our servers) | Indefinite (aggregated) | First-party |
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| IDE | Google LLC (DoubleClick) | Used for remarketing and personalised advertising via Google Ads | 13 months | Third-party |
| test_cookie | Google LLC (DoubleClick) | Checks if your browser supports cookies for ad delivery | 15 minutes | Third-party |
| 1P_JAR | Google LLC | Google ad-serving optimisation and personalised advertising | 1 month | Third-party |
| AID | Google LLC | Google advertising identifier for signed-in users | 2 years | Third-party |
| DSID | Google LLC | Google signed-in user identifier for ad personalisation | 2 weeks | Third-party |
| NID | Google LLC | Google preference cookie (language, ad preferences) | 6 months | Third-party |
| _gcl_aw | Google LLC | Google Ads conversion tracking and attribution | 90 days | Third-party |
| _gac_<property-id> | Google LLC | Google Ads campaign tracking | 90 days | Third-party |
| MUID | Microsoft Corp. | Microsoft User Identifier — used for advertising across Microsoft sites | 1 year | Third-party |
| _uetsid | Microsoft Corp. (Bing Ads) | Bing Ads visitor session tracking | 1 day | Third-party |
| _uetvid | Microsoft Corp. (Bing Ads) | Bing Ads visitor identifier for personalised advertising | 16 days | Third-party |
We use several third-party service providers who may set cookies and similar technologies on your device when you use our Site. Each provider is responsible for the data they collect through their own technologies.
Important: Clarity records session replays showing how you interact with our Site. This data is anonymised and used only for improving user experience. By consenting to performance cookies, you agree to Clarity's recording of your session.
We use Google Ads (AW-941442942) and Microsoft Advertising (Bing Ads) for online advertising. These platforms use cookies to:
Our advertising partners may use technology that helps them identify devices and browsers that are being used by the same person, in order to deliver consistent advertising across devices.
We also use Microsoft Clarity's session recording and heatmapping to analyse how users interact with our Site for the purpose of improving user experience. This constitutes analytics, not advertising; however, Clarity cookies may also be used for Microsoft Advertising conversion tracking if you have consented to both analytics and advertising cookies.
When you first visit our Site, a cookie banner (provided by CookieFirst) will appear. This banner:
No non-essential cookies (functional, performance/analytics, or advertising) will be placed on your device until you have given your affirmative consent.
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our Site. This will reopen the consent management panel, where you can review which cookie categories you have consented to, withdraw or modify your consent for any category, and view a detailed list of cookies currently set on your device.
You have the right to withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal. To withdraw consent, use the "Cookie Settings" link in our Site footer and deselect the relevant cookie categories.
Most web browsers allow you to control cookies through their settings. You can block all cookies, accept only first-party cookies, delete cookies when you close your browser, or set preferences for individual websites. For detailed instructions, consult your browser's help function:
Please note that if you disable cookies entirely, some parts of our Site may not function properly (e.g., you may not be able to log in, complete purchases, or use the live chat).
Our Site does not currently respond to "Do Not Track" (DNT) signals from web browsers, as there is no consistent industry standard for interpreting such signals. You may nonetheless control cookie placement through the mechanisms described above.
When you use our Site, your personal data may be transferred to and processed in countries outside your country of residence, including the United States, where our servers and those of our third-party service providers are located.
We rely on the following legal mechanisms for such transfers:
The EU-US Privacy Shield and Swiss-US Privacy Shield frameworks, previously relied upon, are no longer valid transfer mechanisms following the Schrems II decision of the Court of Justice of the European Union (July 2020). We have transitioned to SCCs and other valid mechanisms as described above.
We retain cookie data and personal information collected through cookies and similar technologies for no longer than necessary to achieve the purposes described in this policy, subject to the specific retention periods listed in the cookie inventory in Section 4 above. Once the retention period expires, the cookie will automatically expire or be deleted.
Consent records (including your consent preferences and timestamps) are retained for the duration of your use of our Site plus a reasonable period to comply with our legal obligations (typically 5 years).
If you are located in the European Economic Area or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) and the UK GDPR:
| Right | Description |
|---|---|
| Right to be informed | You have the right to be informed about the collection and use of your personal data (this policy fulfils that obligation). |
| Right of access | You can request a copy of the personal data we hold about you. |
| Right to rectification | You can ask us to correct inaccurate or incomplete data. |
| Right to erasure | You can ask us to delete your personal data in certain circumstances. |
| Right to restrict processing | You can ask us to restrict the processing of your data in certain circumstances. |
| Right to data portability | You can ask us to provide your data in a structured, commonly used, machine-readable format. |
| Right to object | You can object to the processing of your data for direct marketing purposes, including profiling related to direct marketing. |
| Rights related to automated decision-making | You have rights relating to automated decision-making, including profiling. We do not use fully automated decision-making that produces legal effects concerning you. |
To exercise any of these rights, please contact us at support@computeroids.com. We will respond to your request within 30 days.
Supervisory Authorities:
If you are a resident of California, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:
| Right | Description |
|---|---|
| Right to know | You can request disclosure of the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purpose for collecting it, and the categories of third parties with whom it has been shared. |
| Right to delete | You can request deletion of personal information we have collected about you, subject to certain exceptions. |
| Right to correct | You can request correction of inaccurate personal information. |
| Right to opt out of sale or sharing | You have the right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioural advertising. We do not sell your personal information in exchange for monetary consideration; however, our use of advertising cookies (Google Ads, Microsoft Advertising) may constitute "sharing" under the CPRA. |
| Right to limit use of sensitive personal information | We do not use sensitive personal information for purposes other than those necessary to provide our services. |
| Right to non-discrimination | We will not discriminate against you for exercising any of your CCPA/CPRA rights. |
Categories of personal information we have collected in the past 12 months via cookies:
Exercising Your CCPA/CPRA Rights:
If you are located in India, the Digital Personal Data Protection Act, 2023 (DPDP Act) grants you the following rights:
| Right | Description |
|---|---|
| Right to access | You can request a summary of personal data processed by us and the purposes of processing. |
| Right to correction | You can request correction of inaccurate or misleading personal data. |
| Right to erasure | You can request deletion of your personal data, subject to legal exceptions. |
| Right to grievance redressal | You have the right to have your grievance addressed by our Grievance Officer. |
| Right to withdraw consent | You may withdraw your consent at any time (as described in Section 7.3). |
Grievance Officer (India):
Name: Computeroids Support
Email: support@computeroids.com
Address: Sapphire Softech Solutions LLC
Response Time: We will acknowledge your complaint within 24 hours and resolve it within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Data Protection Board of India.
We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and may provide additional notice (such as a banner on our Site). We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
Email: support@computeroids.com
Phone: +1-888-357-5222
Website: https://computeroids.com
Sapphire Softech Solutions LLC
PO Box 2022, Temple, TX 76503, United States
We would like your permission to use your data for the following purposes:
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