Terms of Use

These Terms of Use ("Terms") govern your access to and use of the Computeroids website (computeroids.com), the Computeroids Driver Updater desktop software ("Software"), and any related services (collectively, the "Services"). The Services are operated by Sapphire Softech Solutions LLC, DBA Computeroids ("Company," "we," "us," or "our"), located at 123 East 9th Street, Ste # 323, Upland, California 91786, United States.

By accessing or using the Services, creating an account, purchasing a subscription or license, or downloading or installing the Software, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Services.

These Terms include and incorporate by reference our Privacy Policy and Cookie Policy.

• "Account" means the registered user account associated with your use of the Services.
• "Computeroids," "we," "us," "our" means Sapphire Softech Solutions LLC, DBA Computeroids.
• "Content" means all text, images, data, information, and other materials available through the Services.
• "License Key" means the unique activation code required to activate and use the Software.
• "Order" means a purchase order for a subscription or one-time license submitted through the Services.
• "Services" means the Computeroids website, Software, and all related features and functionality.
• "Software" means the Computeroids Driver Updater desktop application, including all versions, updates, and upgrades.
• "Subscription Period" means the recurring billing period (monthly, yearly, or as otherwise selected at purchase).
• "User," "you," "your" means any individual or entity using the Services.
• "User Content" means any feedback, reviews, comments, or other materials you submit through the Services.
• "Website" means computeroids.com and all subdomains.

3.1 Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction) to use the Services. By using the Services, you represent and warrant that you meet this requirement. The Services are not intended for children under 18, and we do not knowingly collect personal information from children under 18.

3.2 Account Registration

To access certain features of the Services, including software downloads and license management, you may need to create an Account. You agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your Account information
• Keep your password and login credentials confidential
• Not share your Account with any other person
• Notify us immediately of any unauthorized use of your Account

You are responsible for all activity that occurs under your Account, whether or not authorized by you.

3.3 Account Termination

We reserve the right to suspend or terminate your Account at any time, without notice, for conduct that we determine violates these Terms, applicable law, or is harmful to the Company, other users, or third parties.

4.1 License Grant

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Software on a single computer per License Key for your personal or internal business use.

4.2 License Types

• Trial License: A time-limited license for evaluation purposes. Trial licenses may have reduced functionality and expire automatically at the end of the trial period.
• Subscription License: A license for the duration of the paid Subscription Period. The license terminates automatically if the subscription is not renewed.
• Perpetual License (if purchased): A one-time purchase license for the specific version purchased. Does not include updates or upgrades beyond the purchased version unless separately purchased.

4.3 License Restrictions

You may not, and may not permit others to:

• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software
• Modify, adapt, translate, or create derivative works based on the Software
• Rent, lease, lend, sell, sublicense, distribute, or transfer the Software or License Key
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices
• Use the Software in any manner that violates applicable law
• Use the Software on more devices than authorized by your License Key
• Circumvent or disable any license enforcement or copy protection mechanisms

4.4 Activation

The Software requires activation via a License Key. You must activate the Software within the specified period after installation. We reserve the right to validate your License Key periodically and to disable keys used in violation of these Terms.

4.5 Automatic Updates

The Software may automatically check for and install updates, including security patches and version upgrades. You consent to such automatic updates. For paid subscriptions, updates are included during the active Subscription Period.

4.6 Ownership

The Software is licensed, not sold. All rights, title, and interest in and to the Software, including all intellectual property rights, remain with the Company. No ownership rights are transferred to you under these Terms.

5.1 Subscription Plans

Subscription plans, fees, and billing intervals are displayed at the point of purchase and incorporated into your order. We offer monthly, yearly, and other subscription options as specified on the website.

5.2 Auto-Renewal

BY PURCHASING A SUBSCRIPTION, YOU AUTHORIZE US TO AUTOMATICALLY RENEW YOUR SUBSCRIPTION AT THE END OF EACH SUBSCRIPTION PERIOD AND CHARGE YOUR PAYMENT METHOD THE THEN-APPLICABLE SUBSCRIPTION FEE, PLUS ANY APPLICABLE TAXES, UNLESS YOU CANCEL BEFORE THE RENEWAL DATE SUBJECT TO FOLLOWING THE REFUND PROCESS, PLEASE REFER TO REFUND POLICY FOR MORE DETAILS.

We will send you a renewal reminder before the charge is processed. The renewal fee will be at the same rate as your initial subscription unless we notify you of a price change in advance. You may cancel your subscription at any time as described in Section 5.5.

5.3 One-Time Purchases

One-time (perpetual) license purchases are charged once at the time of purchase and do not auto-renew. Additional fees may apply for upgrades or extended support.

5.4 Pricing Changes

We may change subscription fees for future Subscription Periods by providing at least 30 days' advance notice. If you do not agree to the price change, you may cancel before the renewal date.

5.5 Cancellation

You may request cancellation of your Subscription at any time by following the cancellation instructions available within your Account or by contacting our support team at support@computeroids.com.

Where you have entered into a Subscription for a fixed licence term, you may request early termination before the expiry of that term. Any such request will not relieve you of your obligation to pay all Subscription Fees payable under the agreed fixed Subscription term. As a condition of processing an early termination request, all outstanding Subscription Fees for the remainder of the applicable fixed Subscription term must be paid, except where otherwise required by applicable law.

Upon satisfaction of all outstanding contractual payment obligations, your Subscription will be terminated in accordance with your cancellation request. Any eligibility for a refund shall be determined solely in accordance with the Refund Policy.

5.6 Non-Payment

If payment fails, we will attempt to process the charge again within a reasonable period. If payment continues to fail, we may suspend or terminate your access to the Services. We are not responsible for any loss of data resulting from suspension or termination due to non-payment.

If we offer a free trial, the following terms apply:

• Duration: The software is free to download.
• Features: Trial access may include limited features or functionality.
• Conversion: You can choose to upgrade to the paid version at your discretion.
• No Refund for Trial: No fees is charged during the trial period; refund provisions apply only after conversion.

YOU WILL BE CHARGED THE SUBSCRIPTION FEE AT THE END OF THE TRIAL PERIOD UNLESS YOU CANCEL BEFORE THE TRIAL ENDS.

Payments are processed securely by third-party payment processors, including Stripe, Authorize.net, CyberSource, CyoGate, Revolut, and PayPal. We do not store or directly access your full payment card details. Your payment information is handled in accordance with our Payment Processor's security standards and our Privacy Policy.

By providing a payment method, you represent and warrant that you are authorized to use that payment method and authorize us or our processors to charge it for all fees incurred. All fees are in US Dollars (USD) unless otherwise stated.

You agree not to use the Services to:

• Violate any applicable law, regulation, or third-party right
• Transmit any viruses, malware, or other harmful code
• Interfere with or disrupt the integrity or performance of the Services
• Attempt to gain unauthorized access to the Services, Accounts, or systems
• Use any automated means (bots, scrapers, crawlers) to access or collect data from the Services without our prior written consent
• Impersonate any person or entity, or misrepresent your affiliation
• Engage in any activity that could damage, disable, or impair the Services
• Use the Services for any benchmarking or competitive analysis
• Send unsolicited communications, spam, or chain letters

9.1 User Content

If you submit User Content (including reviews, comments, or questions), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and display such User Content in connection with the Services. You represent that you own or have the necessary rights to the User Content and that it does not violate any law or third-party right.

9.2 Consumer Review Fairness Act

Notwithstanding the above, nothing in these Terms prohibits or restricts your ability to engage in "Covered Communications" as defined by the Consumer Review Fairness Act (CRFA). We do not require you to transfer ownership of intellectual property rights in otherwise lawful reviews. This section does not affect confidentiality duties, defamation claims, or our right to remove content that is unlawful, abusive, or inappropriate.

9.3 Unsolicited Submissions

We do not accept unsolicited ideas or materials. If you send us unsolicited ideas, you agree that we may use them without compensation or acknowledgment.

Your use of the Services is governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, share, and protect your personal information. By using the Services, you consent to the collection and use of your information as described in those policies.

If you are located in the European Economic Area (EEA), the United Kingdom, or India, additional provisions apply as set forth in Sections 21 (GDPR/UK GDPR), and 22 (India DPDP Act). These sections prevail over any conflicting terms in the Privacy Policy with respect to the rights of users in those jurisdictions.

11.1 Ownership

The Services, including all content, features, functionality, software code, design, trademarks, service marks, trade names, trade dress, patents, and know-how, are owned by the Company or its licensors and are protected by United States and international intellectual property laws.

11.2 Trademarks

"Computeroids" is a registered trademark of Sapphire Softech Solutions LLC. All other trademarks, service marks, and trade names appearing on the Services are the property of their respective owners. You may not use any trademark displayed on the Services without our prior written permission.

11.3 Patents

The Software may be covered by one or more patents or pending patent applications owned by the Company. Information about Computeroids patents may be found at computeroids.com/patents.

11.4 Reservation of Rights

All rights not expressly granted to you under these Terms are reserved by the Company.

We respect the intellectual property rights of others. If you believe that any material available through the Services infringes your copyright, you may submit a notification under the Digital Millennium Copyright Act (DMCA) to our Designated Agent at support@computeroids.com.

Your notification must include:

• A physical or electronic signature of a person authorized to act on behalf of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing, with sufficient information for us to locate it
• Your name, address, telephone number, and email address
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law
• A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner

If you believe that material you posted was removed or disabled in error, you may submit a counter-notification with the same contact information. We suggest consulting legal counsel before filing a notice or counter-notice.

The Services may contain links to third-party websites, services, or payment processors. We are not responsible for the content, privacy practices, or terms of those third parties. Your use of third-party services is at your own risk, and we encourage you to review their terms and privacy policies.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT
• WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE
• WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE COMPANY OR THROUGH THE SERVICES CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME EXCLUSIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OR INABILITY TO USE THE SERVICES.

THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE COMPANY FOR THE SERVICES DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100.00.

THE FOREGOING LIMITATIONS APPLY WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO (A) DEATH OR PERSONAL INJURY CAUSED BY THE COMPANY'S NEGLIGENCE, (B) FRAUD OR FRAUDULENT MISREPRESENTATION, OR (C) ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME EXCLUSIONS OR LIMITATIONS MAY NOT APPLY.

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use or misuse of the Services
• Your violation of these Terms
• Your violation of any applicable law or third-party right
• Any User Content you submit

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense.

17.1 Termination by You

You may terminate your Account and stop using the Services at any time by contacting us at support@computeroids.com. For subscription cancellation, see Section 5.5.

17.2 Termination by Us

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. We may also terminate your Account if it is inactive for an extended period.

17.3 Effect of Termination

Upon termination:

• Your right to use the Services immediately ceases
• Your License Key(s) may be deactivated
• We may delete your Account and associated data in accordance with our Privacy Policy
• Sections that by their nature should survive termination will survive, including Sections 4.6 (Ownership), 9 (User Content & Feedback), 11 (Intellectual Property), 14 (Disclaimer), 15 (Limitation of Liability), 16 (Indemnification), 19 (Dispute Resolution), and 25 (Miscellaneous)

These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT OR PARTICIPATE IN A CLASS ACTION.

19.1 Informal Resolution

Before initiating any formal dispute, you agree to first contact us at:

Computeroids / Sapphire Softech Solutions LLC
Attn: Legal Department
123 East 9th Street, Ste # 323
Upland, California 91786

We will attempt to resolve the dispute informally for at least 30 days. If we cannot reach a resolution, either party may pursue arbitration as described below.

19.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be held in Upland, California. The arbitrator's decision is binding and may be entered as judgment in any court of competent jurisdiction.

19.3 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING.

19.4 Small Claims Exception

Notwithstanding the arbitration agreement, either party may bring qualifying claims in small claims court in Upland, California, provided the claims are brought on an individual basis.

19.5 One-Year Limitation

Any claim arising out of or relating to these Terms or the Services must be commenced within one year after the claim accrues; otherwise, it is permanently barred.

19.6 Fees

If you initiate arbitration, your fees will be limited to the AAA filing fee. The Company will pay all other arbitration fees, including arbitrator compensation.

19.7 Severability

If any provision of this arbitration section is found to be unenforceable, the remaining provisions shall remain in effect. If the class action waiver is found to be unenforceable, the entire arbitration section shall be void.

If you are a resident of California, the following additional rights apply under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

20.1 Right to Know

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collection, and the categories of third parties with whom we share personal information.

20.2 Right to Delete

You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.

20.3 Right to Correct

You have the right to request correction of inaccurate personal information.

20.4 Right to Opt Out

We do not sell or share your personal information. If our practices change, we will provide notice and this section will be updated.

20.5 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

20.6 Exercising Your Rights

To exercise your rights, contact us at support@computeroids.com. We will verify your request and respond within the timeframe required by law. You may designate an authorized agent to make a request on your behalf.

20.7 Categories of Personal Information We Collect

We collect the following categories of personal information: identifiers (name, email, IP address), commercial information (purchase history), internet/electronic activity (browsing history, usage data), and device information. For details, see our Privacy Policy.

If you are located in the European Economic Area (EEA) or the United Kingdom, the following additional terms apply:

21.1 Data Controller

The data controller for your personal information is Sapphire Softech Solutions LLC, DBA Computeroids, 123 East 9th Street, Ste # 323, Upland, California 91786.

21.2 Lawful Bases

We process your personal information on the following lawful bases:

• Contract performance: To provide the Services you requested
• Legitimate interests: To improve our Services, ensure security, and communicate with you
• Consent: For certain marketing communications and cookies (withdrawable at any time)
• Legal obligation: To comply with applicable law

21.3 Your Rights

Under applicable data protection law, you have the right to:

• Access your personal information
• Rectify inaccurate personal information
• Erasure ("Right to be Forgotten") — request deletion
• Restrict processing
• Data portability — receive your data in a structured, commonly used format
• Object to processing, including for direct marketing
• Withdraw consent at any time without affecting the lawfulness of prior processing

21.4 International Transfers

Your personal information may be transferred to and processed in the United States and other countries. We have implemented appropriate safeguards, including Standard Contractual Clauses (SCCs) and reliance on the EU-U.S. Data Privacy Framework (DPF), to ensure your data is protected.

21.5 Complaints

If you believe we have violated your data protection rights, you have the right to lodge a complaint with your local data protection supervisory authority.

21.6 Exercising Your Rights

To exercise your rights, contact us at support@computeroids.com. We will respond within one month of receiving your request.

If you are located in India, the following additional terms apply under the Digital Personal Data Protection Act (DPDP Act), 2023:

22.1 Consent

We process your personal data based on your consent or for specified lawful purposes. You have the right to withdraw consent at any time; withdrawal does not affect the lawfulness of processing before withdrawal.

22.2 Your Rights

You have the right to:

• Obtain a summary of personal data processed
• Request correction and erasure of personal data
• Grievance redressal (see Section 22.3)

22.3 Grievance Officer

In compliance with the DPDP Act, we have designated a Grievance Officer:

Grievance Officer
Sapphire Softech Solutions LLC
123 East 9th Street, Ste # 323
Upland, California 91786
Email: support@computeroids.com

We will acknowledge receipt of any grievance within 24 hours and resolve it within 30 days.

22.4 Data Principal Obligations

As a Data Principal under the DPDP Act, you agree to provide accurate personal data, not to suppress any material information, and not to impersonate another person.

We may update these Terms from time to time. When we make material changes, we will:

• Post the updated Terms on this page
• Update the "Last Updated" date
• Notify you via email or through the Services

Your continued use of the Services after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree, you must stop using the Services and cancel your subscription.

For questions, complaints, or requests regarding these Terms:

Sapphire Softech Solutions LLC (DBA Computeroids)
123 East 9th Street, Ste # 323
Upland, California 91786
United States

Email: support@computeroids.com
Phone: +1-888-357-5222
Website: https://www.computeroids.com

• For DMCA notices: support@computeroids.com (Subject: DMCA Notice)
• For GDPR/Privacy requests: support@computeroids.com (Subject: Privacy Request)
• For Grievances (India): support@computeroids.com (Subject: Grievance)

25.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and the Company regarding your use of the Services and supersede all prior agreements and understandings.

25.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

25.3 Waiver

No waiver of any term or right shall be effective unless in writing and signed by the waiving party. Failure to enforce any right under these Terms does not constitute a waiver of that right.

25.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.

25.5 Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, war, terrorism, strikes, epidemics, or government actions.

25.6 Export Controls

The Software may be subject to U.S. export control laws. You agree to comply with all applicable export and re-export restrictions.

25.7 No Third-Party Beneficiaries

These Terms are for the benefit of you and the Company only and do not confer any rights on any third party.

25.8 Electronic Communications

By using the Services, you consent to receive electronic communications from us. You agree that all notices, agreements, and disclosures we provide electronically satisfy any legal requirement that such communications be in writing.

25.9 Language

These Terms are written in English. Any translations are provided for convenience only. In the event of a conflict, the English version prevails.

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

Sapphire Softech Solutions LLC, DBA Computeroids
Effective Date: July 1, 2026